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FAQ

How to make a complaint?

Download and fill in the complaint form. Please send the product back with the form and proof of purchase.
Download the form

How long does it take to process an order?

Your order will be processed and shipped within 3 working days.

Is InPOST delivery possible?

Yes, we have this delivery option to choose from in the cart.

What is the delivery cost?

The cost of delivery can be found in the "DELIVERY" folder

Is it possible to collect the order in person?

Yes it is possible. Please mark it in the basket when placing the order.

Can I send an order to a different address?

Yes, we can send your order to a different shipping address.

I want to send as a gift. Is it possible not to add a receipt to the package?

We send the receipt only by e-mail.

Can I get an invoice for my order?

Yes, when placing an order, select the "INVOICE" option